I wonder why there haven’t been more solutions addressing the pain of accessing government services, beyond agents acting as middlemen for corrupt government staff.

Why we don’t have a third-party organization that solves for this problem.

Or even something relatively simple, as an information-based solution like ZenC?

On a related note, I wonder if it is possible to build an interaction layer on top of government sites, similar to how Intuit simplifies tax filing in the US, or how travel sites allow railway ticket bookings with a more user-friendly interface?

I understand working with Government is complicated, but surely we have intrepid people around?