This month has been one of the most fulfilling for our team! We truly experienced what becomes possible with strong institutional support.

The BDA eAuction Portal goes live

Our aspirations have turned to reality – the eAuction portal we developed for BDA is now integrated into their website. To our knowledge, this may be the first instance of a government body adopting work developed by a citizen volunteer group. And the recognition from The Hindu and Bangalore Mirror made this milestone all the more special.

Specifically, we transformed a static PDF – one that effectively limited broader citizen participation and favored an insider circle,  into an interactive, mobile-optimized interface with a map view. We also reorganized the information and rewrote the process instructions and Terms and Conditions in plain English, making the eAuction process more accessible and transparent for citizens.

This achievement was made possible by our volunteers: Priti Pandurangan, designed and developed the portal; Jayesh Rao, Karthik Ramesh and Chetan BY hosted and deployed the solution on the BDA portal.

Furthering partnership with BDA: eKhata, Grievance Tracking, and Scaling through Seva Sindhu

We are now working on simplifying the eKhata process for BDA. As part of this effort, we are engaging with the team at Seva Sindhu, the state portal that hosts over 850 citizen services in Karnataka. This partnership has the potential to unlock impact on a scale we had not imagined until now.

We are also exploring the creation of a tracking system for BDA’s social media grievances team. While the current volume is manageable manually, an automated system would help streamline follow-ups by the team, track communication with the concerned officers from whom information or action is required, and strengthen accountability. In cases where responses are delayed, automated escalations to senior officials could be triggered.

The future looks bright 🙂 Thank you for staying with us!