Tag: RTI
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When Bureaucracy Meets Resolve: Mohan’s Story
Just last Friday over lunch, I was explaining Zen Citizen’s two-fold approach to tackling petty corruption to a friend, A. The first part involves sharing a list of reasons officials often use to reject applications for government services. Some of these reasons are legitimate, while others are fabricated to prolong the process, making citizens weary…
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RTI Application for Information on Sakala Appeals
Zen Citizen filed an RTI request on Feb 15, 2025, seeking details of Sakala appeals from the past six months. Our goal is to identify which services receive the most appeals, which have the highest rejection rates, and the reasons for rejection. This will help us prioritize services that need guides the most and pinpoint…
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Citizen Empowerment and Anti-Corruption Mechanisms
Sakala Sakala is an Act passed by the Karnataka Government in 2011, under the Right to Public Services legislation, which assures delivery of Government services to citizens within a stipulated time and provides a means to hold public servants accountable. Sakala covers all government bodies, public sector companies and non-government bodies financed by the Government.…