There are certain services that are not covered by the Karnataka Sakala Services Act that was passed in 2011. This act, now known as the Sakala act, provides guarantee of services to citizens in the Indian state of Karnataka with a stipulated time limiting to citizen related services. Some of the common public services which are to…

Today, I connected with a former co-worker who has achieved success in the social impact space. She is soft-spoken yet fiercely dogged, and I admire her incredibly. She expressed her reservation for Zen Citizen: How can information combat the uncooperative attitude of Government staff? I explained we provide two types of information and together they…

I received valuable feedback from a friend recently, which made me rethink how to present Zen Citizen. The end goal of Zen Citizen may well be to sidestep or work around petty corruption and eventually restore the stigma and shame attached to corruption. However, this may not make for an adequate value proposition. The vast…