Zen Citizen

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Category: BDA

  • Zen Update – May ’26

    Zen Update – May ’26

    Something has shifted This month, Zen Citizen got the opportunity to walk into a room of people we had been building up to reach for months. And I dare say they bought into the vision. I also dare say that from this point on, access to people/data/systems will no longer be a significant challenge. I…

  • Zen Updates – April ’26

    Hello! 🙂 This has been another good month! 🙂 We worked with Seva Sindhu and BDA to simplify the Possession Certificate application process, and unexpectedly ended up re-designing the service itself; while reviewing BDA’s upcoming RTI portal, we successfully pushed for more citizen-centric design decisions; finally, while documenting government procedures, we discovered that processes are…

  • BDA Property Tax Portal Audit 

    Zen Citizen conducted an audit of the BDA’s property tax portal and identified the following issues, prioritized by urgency and need for immediate resolution. Search function not working The search feature for properties using the property ID is not working. The combination from BDA records used are : PID 6000044357, Challan 1688637, Amount  604.40.  We…

  • Zen Updates – Feb ’26

    Zen Updates – Feb ’26

    Sometimes things stall. Sometimes they move, but don’t quite land. This month was different: things both moved and landed 🙂 There were challenges, but we’re getting a better grip on handling them, helped in no small part by having a strong champion in the BDA. On to the specifics now 🙂 BDA: eAuction portal update…